MyCase status updated a few minutes ago
MyCase is working normally
This chart shows the number of user-reported issues for MyCase service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report MyCase is down. The map shows recent MyCase outages from around the world.
MyCase Outage MapIn the last 90 days, MyCase had 2 incidents with a median duration of 1 hour 9 minutes.
Incidents
Major Outages
Minor Incidents
Median Resolution
Check MyCase status history below. IsDown detects when MyCase is down, tracking both official outages and user-reported issues.
| Title | Started At | Duration |
|---|---|---|
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We are currently investigating this issue.
|
Feb 11, 2026 at 05:18 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Nov 19, 2025 at 02:07 PM UTC
|
28 minutes |
|
We are currently investigating this issue.
|
Oct 20, 2025 at 01:04 PM UTC
|
about 8 hours |
|
MyCase is currently experiencing degraded performance of the Search feature for some users. Our D...
|
Sep 03, 2025 at 05:54 PM UTC
|
about 4 hours |
|
We are currently investigating this issue.
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Aug 14, 2025 at 08:49 PM UTC
|
about 3 hours |
|
We are currently investigating this issue.
|
Jul 17, 2025 at 11:30 PM UTC
|
19 minutes |
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We are currently investigating this issue.
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Jun 30, 2025 at 09:19 PM UTC
|
15 minutes |
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We are currently investigating this issue.
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Jun 10, 2025 at 03:58 PM UTC
|
about 1 hour |
|
We are currently investigating this issue with our third party texting partner. While MFA texts m...
|
Apr 22, 2025 at 01:41 PM UTC
|
about 2 hours |
|
We are currently investigating this issue.
|
Apr 02, 2025 at 02:17 PM UTC
|
about 2 hours |
Check if any MyCase component is down. View the current status of 6 services and regions.
IsDown has monitored MyCase continuously since December 2025.
We monitor MyCase's official status page across 6 components. IsDown interprets MyCase statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if MyCase is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track MyCase status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks MyCase's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when MyCase is down, often before the vendor announces it.
When MyCase status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks MyCase official status page for major/minor outages or downtimes. A major outage is when MyCase experiences a critical issue that severely affects one or more services/regions. A minor incident is when MyCase experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a MyCase outage, we send you an alert and update your dashboard and status page.
MyCase and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in MyCase status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
MyCase publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors MyCase and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for MyCase outage alerts like Downdetector? IsDown monitors MyCase's official status page for verified incident data, not just user reports. Know exactly when MyCase is down, which components are affected, and when service health is restored. Here's why official MyCase status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official MyCase status page monitoring. Know when MyCase is down with real time incident details. | ||
| Monitor 5,850+ services including MyCase in a single dashboard. | ||
| Instant MyCase outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: MyCase official status plus user reports for early outage detection. | ||
| Maintenance feed for MyCase | ||
| Granular alerts filtering by MyCase components and regions. |
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MyCase isn't down. You can check MyCase status and incident details on the top of the page. IsDown continuously monitors MyCase official status page every few minutes. In the last 24 hours, there were 0 outages reported.
MyCase is currently operational. You can check MyCase status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of MyCase being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the MyCase official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
MyCase last outage was on February 11, 2026 with the title "502 Errors"
IsDown has tracked 51 MyCase incidents since December 2025. When MyCase goes down, incidents typically resolve within 68 minutes.
Check the MyCase status at the top of this page. IsDown combines official status page data with user reports to show whether MyCase is down for everyone or if the issue is on your end.
IsDown monitors 6 MyCase components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor MyCase and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if MyCase is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about MyCase's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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