Outage in MyTime
SMS delivery issue
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
This incident has been resolved.
The test fix was successful. We are now deploying the fix to all production environments.
It has been determined that Twilio renewed their certificates without notice. We are now deploying a test fix to address the issue.
We have identified the issue to be related to connectivity between MyTime and Twilio. We are determining the root-cause and identifying a fix.
We are currently investigating an issue with SMS delivery. Twilio has been notified and we are working towards resolving the problem as quickly as possible
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