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Outage in N-able

N-able® Adlumin XDR (Americas)

Resolved Minor
August 28, 2026 - Started 10 days ago - Lasted about 19 hours

Incident Report

Summary AI Generated

A data processing delay affected a subset of N-able Adlumin XDR customers in the US region, impacting syslog, endpoint data, and multiple security integrations including Okta, Sophos, CrowdStrike, and SentinelOne, among others. Detection and search functionality were disrupted for approximately 18.8 hours. A fix was implemented and the situation is being monitored.

N-able® Adlumin XDR (Americas)

We are aware of an issue affecting a subset of customers in the US region, where data may be delayed in appearing for detection and search. This is affecting syslog and endpoint data as well as okta, sophos, cisco_amp, sentinelone, crowdstrike, ninjaone, abnormal security and jumpcloud integration data. Our engineers are actively investigating the root cause and working to restore normal processing. Further updates will be provided as the investigation progresses.

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A fix has been implemented. We are monitoring the situation and will provide further update as needed

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