September 06, 2026 - Started 2 months ago
- Lasted about 1 month
Incident Report
Summary
AI Generated
A critical zero-day vulnerability (CVE-2026-86218) was discovered in N-able N-central, actively being exploited in the wild, affecting both hosted and on-premises deployments across all regions globally. This came alongside two previously disclosed security vulnerabilities (CVE-2026-86206, CVE-2026-86207), requiring an urgent hotfix release (2026.3 HF4). Hosted customers received automatic mitigations, while on-premises customers are required to manually upgrade to 2026.3 HF4 immediately to remediate all three vulnerabilities.
**URGENT: N-CENTRAL IMMEDIATE HOTFIX REQUIRED**
We recently communicated about two security vulnerabilities within N-central that were responsibly disclosed by a third party through our voluntary security disclosure program (https://uptime.n-able.com/event/201813/). To address these issues, we released a hotfix and strongly recommend that it be applied immediately to help ensure your environment remains protected. At the time of our initial communication, we had no confirmed evidence that either vulnerability had been exploited in production environments, though unpatched systems remained at risk.
Since those disclosures, **a third, independent security researcher has alerted us to a new separate vulnerability that is unrelated to the previously disclosed CVEs.** Unlike the earlier vulnerabilities, this newly identified vulnerability has been observed being exploited in the wild. We are actively investigating this matter and have taken additional steps to help protect customer environments.
**N-able N-central Hosted Customers:** Mitigations were applied to all hosted N-central instances.
**N-central On-Premises Customers:** Download and upgrade using the instructions provided below and, on the N-able support portal. If you need assistance with the upgrade process, please contact our support team at **https://me.n-able.com/s/**
If you’ve already upgraded to 2026.3 HF3, you will need to upgrade to 2026.3 HF4 to protect against this newly discovered vulnerability.
* Upgrade Documentation: **https://me.n-able.com/s/article/How-To-Upgrade-N-able-N-central** * Upgrading from legacy versions: **https://documentation.n-able.com/N-central/userguide/Content/ReleaseDocs/Release_Notes/upgrade_path.htm** * 2026.3 HF4 Release Notes: **https://documentation.n-able.com/N-central/Release_Notes/GA/Content/N-central_2026.3_HF4_Release_Notes.htm** * CVE Details can be found here: **[CVE-2026-86206](https://www.cve.org/CVERecord?id=CVE-2026-86206)** , **[CVE-2026-86207](https://www.cve.org/CVERecord?id=CVE-2026-86207)** , and **[CVE-2026-86218](https://www.cve.org/CVERecord?id=CVE-2026-86218)**
As this is a critical zero-day vulnerability, we need you to apply this hotfix immediately to protect you and your customers. As a precaution, we recommend auditing your N-central user accounts to ensure that there are no unexpected users. If you have any concerns, please reach out to support.** https://me.n-able.com/**
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