Outage in N-able
N-able® SpamExperts Local Cloud - All Regions
Resolved Minor
October 21, 2026 - Started 21 days ago
- Lasted about 5 hours
Incident Report
Summary AI Generated
A security-related platform update caused an incomplete service upgrade on some N-able SpamExperts Local Cloud servers across all regions (Americas, APAC, and Europe). Affected customers experienced UI unavailability and replication delays, though email filtering remained fully operational throughout the incident. A fix was implemented and the issue was resolved after approximately 4.9 hours, with the service placed under monitoring to confirm stability.
N-able® SpamExperts Local Cloud - All Regions
Following a recent security-related platform update, we identified an unexpected issue affecting some SpamExperts Local Cloud servers.
We are actively working to resolve the issue and restore normal service. Please check back for updates.
Following a recent security-related platform update, we identified an unexpected issue affecting some SpamExperts Local Cloud servers.
We are actively working to resolve the issue and restore normal service. Please check back for updates.
Components affected
N-able SpamExperts (Europe) N-able SpamExperts (Americas) N-able SpamExperts (APAC)Trusted by 1,000+ teams
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MONITORING
N-able® has implemented the fix, and this issue is being monitored.
IDENTIFIED
During the recent platform update, a service upgrade did not complete successfully in some environments, causing degraded functionality. Affected customers may experience UI unavailability and replication delays. E-mail filtering is unaffected.
INVESTIGATING
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