Outage in N-able
**November 12 Update: Critical N-central Security Update**
Minor
November 12, 2026 - Started about 21 hours ago
Incident Report
**November 12 Update: Critical N-central Security Update**
**Update: Following additional security disclosures, N-able is taking further precautionary action to protect N-central customers.** As the situation continues to evolve, we will share any further updates and guidance here.
**We are restricting certain N-central features and integrations. **These measures may affect some functionality, but we believe taking additional precautions while remediation is completed is the right action to protect our partners and their customers.
Importantly, **we have seen no signs of compromise. We are continuing to monitor closely and will provide updates as needed.**
**N-central HOSTED Customers**
**N-able has applied these temporary protections directly to Hosted environments. No server-side action is required from Hosted customers.**
* Legacy API is turned off by default in the product.
* Intune integration has been turned off while additional protections are implemented and validated. This is a precautionary step.
* Hosted customers should continue to follow our previous guidance to upgrade Agents and Probes.
**N-central ON-PREMISES Customers**
**Ensure Legacy API access is disabled in your environment.**
* Legacy API access is disabled by default. If you enabled it, follow these instructions:
**[How to Disable Legacy API settings on On-Premises N-central servers](https://me.n-able.com/s/article/How-to-Disable-Legacy-API-settings-on-On-premise-N-central-servers)**
* As a precaution, if you are running the Intune integration, we have temporarily deactivated it for you. If we were unable to execute this, our support team will make contact with you. This is a precautionary step.
* On-Premises customers should also continue to follow the previously communicated HF2 guidance, including upgrading their Agents and Probes
**What Happens Next**
Our teams are actively assessing the new disclosures, developing additional remediation, and working to safely restore affected functionality. Protecting our partners and their customers remains our highest priority, and we will continue to take precautionary action where necessary.
**This remains a fast-moving situation.** Please continue to monitor this uptime dashboard.
**Update: Following additional security disclosures, N-able is taking further precautionary action to protect N-central customers.** As the situation continues to evolve, we will share any further updates and guidance here.
**We are restricting certain N-central features and integrations. **These measures may affect some functionality, but we believe taking additional precautions while remediation is completed is the right action to protect our partners and their customers.
Importantly, **we have seen no signs of compromise. We are continuing to monitor closely and will provide updates as needed.**
**N-central HOSTED Customers**
**N-able has applied these temporary protections directly to Hosted environments. No server-side action is required from Hosted customers.**
* Legacy API is turned off by default in the product.
* Intune integration has been turned off while additional protections are implemented and validated. This is a precautionary step.
* Hosted customers should continue to follow our previous guidance to upgrade Agents and Probes.
**N-central ON-PREMISES Customers**
**Ensure Legacy API access is disabled in your environment.**
* Legacy API access is disabled by default. If you enabled it, follow these instructions:
**[How to Disable Legacy API settings on On-Premises N-central servers](https://me.n-able.com/s/article/How-to-Disable-Legacy-API-settings-on-On-premise-N-central-servers)**
* As a precaution, if you are running the Intune integration, we have temporarily deactivated it for you. If we were unable to execute this, our support team will make contact with you. This is a precautionary step.
* On-Premises customers should also continue to follow the previously communicated HF2 guidance, including upgrading their Agents and Probes
**What Happens Next**
Our teams are actively assessing the new disclosures, developing additional remediation, and working to safely restore affected functionality. Protecting our partners and their customers remains our highest priority, and we will continue to take precautionary action where necessary.
**This remains a fast-moving situation.** Please continue to monitor this uptime dashboard.
Components affected
N-able N-central On-premise (APAC) N-able N-central On-premise (Americas) N-able N-central (hosted version) (Europe) N-able N-central (hosted version) (APAC) N-able N-central (hosted version) (Americas) N-able N-central On-premise (Europe)Trusted by 1,000+ teams
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UPDATE
**Nov. 12 Security Incident Update**
N-able continues to make progress toward the safe restoration of services and affected functionality. As our investigation into the recent N-central vulnerabilities continues, we are proactively expanding security protections in response to ongoing monitoring and the evolving threat landscape.
Through our ongoing investigation today, we have identified additional Indicators of Compromise (IOCs) and are working closely with those specific customers to assess and mitigate any potential risks.
We remain committed to completing the necessary security assessments and remediation efforts while prioritizing the protection of our customers and their environments.
Thank you for your continued patience, trust, and partnership as we work through this process.
If you need additional support, please contact N-able Technical Support.
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