Outage in N-able
N-able® Mail Assure and SpamExperts All Regions
Minor
November 12, 2026 - Started about 19 hours ago
Incident Report
N-able® Mail Assure and SpamExperts All Regions
We are currently experiencing an issue with Microsoft 365 services, which is also impacting Mail Assure.
Customers may experience delays to Mail Assure services while the Microsoft 365 outage persists.
We apologise for any inconvenience this may cause. Our team is monitoring the situation and will provide further updates as more information becomes available.
Thank you for your patience and understanding.
We are currently experiencing an issue with Microsoft 365 services, which is also impacting Mail Assure.
Customers may experience delays to Mail Assure services while the Microsoft 365 outage persists.
We apologise for any inconvenience this may cause. Our team is monitoring the situation and will provide further updates as more information becomes available.
Thank you for your patience and understanding.
Components affected
N-able SpamExperts (Americas) N-able SpamExperts (APAC) N-able SpamExperts (Europe) N-able Mail Assure (Europe) N-able Mail Assure (APAC) N-able Mail Assure (Americas)Trusted by 1,000+ teams
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IDENTIFIED
There is an identified issue reported by Microsoft that is affecting the following Mail Assure and SpamExperts services.
* Mail flow going through Microsoft may be affected. Undeliverable mail is spooled and can be read and replied to in Mail Assure and SpamExperts.
* M365 Sync (Mail Assure only)
* Login with Microsoft 365 SSO may fail.
Core mail flow to and from non-Microsoft hosted recipient is not affected.
Please check [Microsoft Service Health Status](https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect) and this uptime post for updates.
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