Outage in Narvar
Shopify Returns Analytics Outage
Resolved Minor
February 20, 2026 - Started about 1 month ago
- Lasted about 1 hour
Incident Report
We're currently experiencing a service disruption affecting Narvar Returns and Exchanges for Shopify, which is preventing data from appearing in the Analytics tool. Our team is actively investigating and will share updates as soon as we have more information. Thank you for your patience and understanding.
Components affected
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Latest Updates ( sorted recent to last )
INVESTIGATING
about 1 month ago - at 02/20/2026 06:38PM
We're currently experiencing a service disruption affecting Narvar Returns and Exchanges for Shopify, which is preventing data from appearing in the Analytics tool. Our team is actively investigating and will share updates as soon as we have more information. Thank you for your patience and understanding.
IDENTIFIED
about 1 month ago - at 02/20/2026 07:36PM
We are continuing to work on a fix for this incident.
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