Outage in National Student Clearinghouse

Service Interruption Alert

Resolved Major

May 06, 2025 - Started 11 months ago - Lasted 22 minutes
Official incident page

Incident Report

The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. NextGen orders are flowing end to end and this only impact users signing in. We are currently investigating this issue and will let you know as soon as it is resolved. We apologize for this inconvenience and are working to resolve this issue as quickly as possible. Please note that we are unable to respond to questions sent to this email address.

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Latest Updates ( sorted recent to last )

RESOLVED 11 months ago - at 05/06/2025 08:37PM

The National Student Clearinghouse has implemented a solution for one or more of the services listed below and is monitoring carefully to ensure the issue is fully resolved.

INVESTIGATING 11 months ago - at 05/06/2025 08:16PM

The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. NextGen orders are flowing end to end and this only impact users signing in. We are currently investigating this issue and will let you know as soon as it is resolved.

We apologize for this inconvenience and are working to resolve this issue as quickly as possible.

Please note that we are unable to respond to questions sent to this email address.

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