Outage in National Student Clearinghouse
Service Interruption Alert
Resolved MajorIncident Report
The National Student Clearinghouse is experiencing technical issues with logins affecting the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Components affected
National Student Clearinghouse Access issues - school users National Student Clearinghouse Access issues - school users National Student Clearinghouse Access issues - student or commercial requestors National Student Clearinghouse School Site Access issues - TS school users National Student Clearinghouse ETX Plus - school users National Student Clearinghouse NextGen - school users National Student Clearinghouse DegreeVerify, EnrollmentVerify, DiplomaVerify - API - Background Screeners National Student Clearinghouse DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background Screeners National Student Clearinghouse Insights JSON API - Enterprise CommercialTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 15 hours ago - at 05/04/2026 04:07PM
This incident has been resolved.
MONITORING
about 16 hours ago - at 05/04/2026 02:38PM
The National Student Clearinghouse has implemented a permanent fix for one or more of the services listed below and is monitoring carefully to ensure the issue is fully resolved. We will provide an update when we can confirm this issue is fully resolved for all services. We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
INVESTIGATING
about 17 hours ago - at 05/04/2026 02:05PM
The National Student Clearinghouse is experiencing technical issues with logins affecting the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Latest National Student Clearinghouse outages
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