Outage in National Student Clearinghouse
Service Interruption Alert
Resolved MajorIncident Report
The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
Components affected
National Student Clearinghouse Access issues - school users National Student Clearinghouse Access issues - school users National Student Clearinghouse Access issues - student or commercial requestors National Student Clearinghouse School Site Access issues - TS school users National Student Clearinghouse ETX Plus - school users National Student Clearinghouse NextGen - school users National Student Clearinghouse DegreeVerify, EnrollmentVerify, DiplomaVerify - Website - Background ScreenersTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
15 days ago - at 05/11/2026 08:44PM
The National Student Clearinghouse has implemented a solution for one or more of the services listed below and is monitoring carefully to ensure the issue is fully resolved.
INVESTIGATING
15 days ago - at 05/11/2026 06:13PM
The National Student Clearinghouse is experiencing technical issues with the service(s) indicated below, which may impact users' ability to access or request information through these services. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
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