Outage in National Student Clearinghouse
Service Interruption Alert - FTPS and Transcript Fulfillment
Resolved MinorIncident Report
The National Student Clearinghouse is experiencing technical issues with our secure FTP access and fulfillment of transcript orders with digital signatures and rights management. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 03/20/2026 04:37PM
This incident has been resolved.
IDENTIFIED
about 2 months ago - at 03/20/2026 04:21PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 2 months ago - at 03/20/2026 02:49PM
The National Student Clearinghouse is experiencing technical issues with our secure FTP access and fulfillment of transcript orders with digital signatures and rights management. We are currently investigating this issue and will let you know as soon as it is resolved.
We apologize for this inconvenience and are working to resolve this issue as quickly as possible.
Please note that we are unable to respond to questions sent to this email address.
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