Outage in Natterbox
Wallboards and CTI Status Changes
Resolved Major
March 07, 2025 - Started 11 months ago
- Lasted about 1 hour
Incident Report
We are currently investigating performance issues impacting a small subset of customers' wallboards and the ability to change availability states via the CTI. Our technical team is actively working to resolve the issue as quickly as possible.
We will update our status page with further details as our investigation progresses.
We will update our status page with further details as our investigation progresses.
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Latest Updates ( sorted recent to last )
11 months ago - at 03/07/2025 09:43AM
We are currently investigating performance issues impacting a small subset of customers' wallboards and the ability to change availability states via the CTI. Our technical team is actively working to resolve the issue as quickly as possible.
We will update our status page with further details as our investigation progresses.
11 months ago - at 03/07/2025 10:17AM
Our technical teams have implemented measures to restore service for affected customers.
To ensure these updates take effect, please log out of Salesforce, close the Webphone browser window, and then log back in.
If you continue to experience any issues, please reach out to our support team for assistance.
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