Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in NavVis

Bulk migration of datasets to Dataset Management results in instance unresponsiveness.

Resolved Major
September 15, 2025 - Started 5 months ago - Lasted 18 days
Official incident page

Incident Report

Dear IVION Users, At this time, migrating more than 3 datasets at once to Dataset Management may cause instances to become unresponsive and, in some cases, crash. Our team is actively investigating this issue with the highest priority. In the meantime, to help prevent disruptions, we kindly ask that you limit bulk dataset migrations to no more than 2-3 at a time. We appreciate your patience and understanding, and we will provide an update as soon as possible.

Need to monitor NavVis outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 10/03/2025 04:27PM

Hello IVION Users,

We are pleased to inform you that the issue affecting [bulk dataset migrations has been successfully resolved. Our team has implemented a solution, and services are now operating as expected.

We appreciate your understanding and cooperation throughout this incident.

MONITORING 5 months ago - at 09/30/2025 10:48PM

Dear IVION users,

We’re pleased to share that the final patch has been deployed with the release of IVION 11.8.0. Our team is actively monitoring the update to ensure the resolution is fully effective.

During this monitoring phase, we kindly ask you to migrate datasets in bulk as you normally would, so we can validate performance under real workflows.

Thank you for your continued patience and support. If you encounter any issues, please reach out to us at Support@navvis.com.

MONITORING 5 months ago - at 09/17/2025 12:27PM

Dear IVION Users,

The fix has been deployed, and our team is now closely monitoring the situation to ensure that the resolution is effective. During this monitoring phase, we aim to confirm the stability of our services.

Thank you for your patience!

INVESTIGATING 5 months ago - at 09/15/2025 09:50PM

Dear IVION Users,

At this time, migrating more than 3 datasets at once to Dataset Management may cause instances to become unresponsive and, in some cases, crash. Our team is actively investigating this issue with the highest priority.
In the meantime, to help prevent disruptions, we kindly ask that you limit bulk dataset migrations to no more than 2-3 at a time.

We appreciate your patience and understanding, and we will provide an update as soon as possible.

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook