Outage in NavVis
Temporary API unavailability
Resolved MajorIncident Report
Following the 11.10 update, some Core IVION instances may experience temporary API unavailability. Our team is actively working on resolving the issue and restoring full functionality as soon as possible.
Components affected
NavVis IVION APITrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 02/12/2026 03:49PM
This incident has been resolved. All the Core instances that should have the access to the API now do.
MONITORING
2 months ago - at 02/12/2026 11:41AM
The API issue impacting some users after the 11.10 update has been fully resolved. All API services are now operating normally.
IDENTIFIED
2 months ago - at 02/11/2026 10:49AM
API access has been enabled on all Core IVION instances again to not disrupt customer workflows further. We have identified the root cause and are working on a fix.
INVESTIGATING
2 months ago - at 02/11/2026 09:19AM
Following the 11.10 update, some Core IVION instances may experience temporary API unavailability. Our team is actively working on resolving the issue and restoring full functionality as soon as possible.
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