Use Cases
Software Products MSPs Schools Development & Marketing DevOps Agencies Help Desk
 
Internet Status Blog Pricing Log In Try IsDown for free now

Outage in NavVis

Temporary API unavailability

Resolved Major
February 11, 2026 - Started 4 days ago - Lasted 1 day
Official incident page

Incident Report

Following the 11.10 update, some Core IVION instances may experience temporary API unavailability. Our team is actively working on resolving the issue and restoring full functionality as soon as possible.
Components affected
NavVis IVION API

Need to monitor NavVis outages?

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 02/12/2026 03:49PM

This incident has been resolved. All the Core instances that should have the access to the API now do.

MONITORING 3 days ago - at 02/12/2026 11:41AM

The API issue impacting some users after the 11.10 update has been fully resolved. All API services are now operating normally.

IDENTIFIED 4 days ago - at 02/11/2026 10:49AM

API access has been enabled on all Core IVION instances again to not disrupt customer workflows further. We have identified the root cause and are working on a fix.

INVESTIGATING 4 days ago - at 02/11/2026 09:19AM

Following the 11.10 update, some Core IVION instances may experience temporary API unavailability. Our team is actively working on resolving the issue and restoring full functionality as soon as possible.

Latest NavVis outages

Redeployment Required for Newly Created IVION Instances - 3 months ago
Instance Instability - 5 months ago
Bulk migration of datasets to Dataset Management results in instance unresponsiveness. - 5 months ago
Panorama and Point Cloud Views Issue in IVION - 6 months ago
IVION Processing: Processing tasks failing with Person/License Plate blurring enabled - 8 months ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook