Outage in NavVis
System Software Update Access Temporarily Unavailable
Resolved MajorIncident Report
System Software Update access on VLX and MLX is currently unavailable due to a recent IT infrastructure migration. The root cause has been identified and a fix is in progress.
Components affected
NavVis Cloud InfrastructureNeed to monitor NavVis outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 03/13/2026 04:09PM
This incident has been resolved. VLX/MLX should be able to get updates given a valid license.
MONITORING
13 days ago - at 03/13/2026 02:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
13 days ago - at 03/13/2026 09:55AM
System Software Update access on VLX and MLX is currently unavailable due to a recent IT infrastructure migration. The root cause has been identified and a fix is in progress.
Latest NavVis outages
Temporary API unavailability - about 1 month ago
Redeployment Required for Newly Created IVION Instances - 5 months ago
Instance Instability - 6 months ago
Bulk migration of datasets to Dataset Management results in instance unresponsiveness. - 6 months ago
Panorama and Point Cloud Views Issue in IVION - 7 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
