Outage in NavVis
System Software Update Access Temporarily Unavailable
Resolved MajorIncident Report
System Software Update access on VLX and MLX is currently unavailable due to a recent IT infrastructure migration. The root cause has been identified and a fix is in progress.
Components affected
NavVis Cloud InfrastructureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/13/2026 04:09PM
This incident has been resolved. VLX/MLX should be able to get updates given a valid license.
MONITORING
about 1 month ago - at 03/13/2026 02:32PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 1 month ago - at 03/13/2026 09:55AM
System Software Update access on VLX and MLX is currently unavailable due to a recent IT infrastructure migration. The root cause has been identified and a fix is in progress.
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