OE API is reporting error failures

Dear Valued Clients,


Thank you for your patience, services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting performance - OE API - impacting ordering.

Resolved: Our monitoring systems alerted us, leading to immediate resolution efforts. Services are now fully restored.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.


We’re in this together,
The NCR Voyix Team

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

Update on Service Disruption: We have determined that our third party DNS provider is experiencing an issue affecting DNS resolution. We’re working with this partner to restore services as soon as possible. They are reporting DNS timeouts and slowed responses for users in EAST and CENTRAL with some improvement in US EAST being reported.

We will continue to communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting Degraded Performance - OE API - impacting ordering.

Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team