Outage in NCR Aloha

Pulse Application real time sales data reflecting inaccurately and showing 0 sales

Resolved Major
September 29, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

Need to monitor NCR Aloha outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including NCR Aloha, and never miss an outage again.
Start Free Trial

Outage Details

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Pulse Realtime. Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Components affected
NCR Aloha Pulse Realtime-US
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/29/2024 06:02PM

Dear Valued Clients,


Thank you for your patience, services have been restored.


Update on Service Disruption: We experienced a temporary issue affecting Pulse Realtime.

Resolved: We were alerted of the issue, leading to immediate resolution efforts. Services are now fully restored.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

MONITORING 3 months ago - at 09/29/2024 05:49PM

Dear Valued Clients,


We appreciate your patience. We are still assessing the incident.

Update on Service Disruption: We are still experiencing a temporary issue affecting Pulse Realtime. VM restarts performed, we are monitoring.
We will continue to communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 3 months ago - at 09/29/2024 05:03PM

Dear Valued Clients,


We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting Pulse Realtime.

Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

Start monitoring all your vendors in just 5 minutes

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime