Outage in NCR Aloha

Aloha Stored Value is Degraded

Resolved Major
November 15, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting Aloha Stored Value. Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Components affected
NCR Aloha Aloha Stored Value-US
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/16/2024 01:27AM

Dear Valued Clients,

Thank you for your patience, services have been restored.

Update on Service Disruption: We experienced a temporary issue affecting Aloha Stored Value.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,

The NCR Voyix Team

IDENTIFIED about 1 month ago - at 11/16/2024 12:35AM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

Update on Service Disruption: We are still experiencing a temporary issue affecting Aloha Stored Value.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,

The NCR Voyix Team

IDENTIFIED about 1 month ago - at 11/15/2024 11:25PM

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting Aloha Stored Value.

Quick Action: We were alerted of the issue that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,

The NCR Voyix Team

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