Outage in NCR Aloha

Pulse Reporting Degraded Performance in Hospitality

Resolved Minor
December 06, 2024 - Started 16 days ago - Lasted 1 day
Official incident page

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Outage Details

Dear Valued Clients, We understand you are experiencing issues with the services. Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team
Components affected
NCR Aloha Pulse Realtime-US
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 12/07/2024 03:57PM

This incident has been resolved.

MONITORING 16 days ago - at 12/06/2024 09:43AM

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US

Quick Action: We will be monitoring the service, we will communicate with you as quickly as possible if anything changes, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 16 days ago - at 12/06/2024 07:47AM

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US

Quick Action: We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 16 days ago - at 12/06/2024 06:15AM

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US

Quick Action: We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 16 days ago - at 12/06/2024 05:03AM

Dear Valued Clients,

We understand you are experiencing issues with the services.

Update on Service Disruption: We are experiencing a temporary issue affecting NCR Voyix Pulse Realtime-US

Quick Action: Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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