Outage in NCR Aloha

Pulse Mobile Service Degradation (Data Flow) impacting Insight

Resolved Minor
March 07, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Dear Valued Clients, Thank you for your patience, services have been restored. Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow. Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored, but we are still monitoring Systems. Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns. We’re in this together, The NCR Voyix Team
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 03/07/2025 05:41PM

Dear Valued Clients,
Thank you for your patience, services have been restored.
Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow.

Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

MONITORING about 2 months ago - at 03/07/2025 04:45PM

Dear Valued Clients,
Thank you for your patience, services have been restored.
Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow.

Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored, but we are still monitoring Systems to make sure everything is running as expected.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

MONITORING about 2 months ago - at 03/07/2025 03:20PM

Dear Valued Clients,
Thank you for your patience, services have been restored.
Update on Service Disruption: We experienced a temporary issue affecting Aloha Insight Data Flow.

Resolved: Our monitoring systems alerted us, leading to resolution efforts. Services are now fully restored, but we are still monitoring Systems.

Follow-Up: We're conducting a root cause analysis to ensure this doesn't recur. Details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

We’re in this together,
The NCR Voyix Team

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