Outage in NCR Aloha

Configuration Center degraded performance

Resolved Minor
November 01, 2025 - Started 18 days ago - Lasted about 9 hours
Official incident page

Incident Report

Dear Valued Clients, We understand you are experiencing issues with the services. We are experiencing a temporary issue affecting NCR Voyix Configuration Center. Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 11/01/2025 06:08PM

Dear Valued Clients,

We’re pleased to inform you that the recent issue affecting the Configuration Center has been successfully resolved. Our teams acted swiftly to restore full functionality and minimize disruption.

We are currently conducting a thorough root cause analysis to ensure we fully understand the underlying factors and to implement measures that will prevent recurrence. We will share detailed findings and any follow-up actions as they become available.

We’re in this together,
The NCR Voyix Team

MONITORING 18 days ago - at 11/01/2025 04:13PM

Dear Valued Clients,

We appreciate your patience during the recent issues affecting the Configuration Center. A fix has been successfully implemented, and all services have been restored.

We are currently monitoring system performance to ensure continued stability and to proactively address any potential issues or setbacks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 03:09PM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

Our monitoring systems alerted us, and we are working hard to restore NCR Voryix Configuration Center services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 02:14PM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 12:48PM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 11:41AM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 10:56AM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 10:20AM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 09:25AM

Dear Valued Clients,

We appreciate your patience. We are still assessing the incident.

We are still experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us, and we are working hard to restore services. We will continue to communicate with you as quickly as possible, and details will be shared as they become available. If you need to speak with someone, please reach out to support desks.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 18 days ago - at 11/01/2025 08:41AM

Dear Valued Clients,

We understand you are experiencing issues with the services.

We are experiencing a temporary issue affecting NCR Voyix Configuration Center.

Our monitoring systems alerted us that the system is degraded and not operating at 100%. We are taking immediate action to restore services to their full capacity. We will communicate with you as quickly as possible, and details will be shared as they become available.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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