Outage in NCR Aloha

Aloha Online Ordering Impacted - Imaging

Resolved Minor

November 13, 2025 - Started 2 months ago - Lasted about 6 hours
Official incident page

Incident Report

Dear Valued Clients, Our monitoring systems have detected a temporary issue affecting NCR Voyix Online Ordering. Our team is actively investigating and taking immediate steps to restore full functionality. We understand the critical role our services play in your operations and appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available. We’re on this, The NCR Voyix Team

Components affected

NCR Aloha Online Ordering Classic-APAC

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Latest Updates ( sorted recent to last )

RESOLVED 2 months ago - at 11/13/2025 11:48AM

Dear Valued Clients,

After extensive monitoring, we are pleased to confirm that this issue is resolved.
If you are still experiencing any problems, please contact the Support Desk.

We’re on this,
The NCR Voyix Team

MONITORING 2 months ago - at 11/13/2025 07:49AM

MONITORING 2 months ago - at 11/13/2025 07:06AM

Dear Valued Clients,

The issue has been resolved, and we are monitoring to ensure that there are no additional setbacks.
If you are still experiencing issues, please contact the Support Desk.

We’re on this,
The NCR Voyix Team

IDENTIFIED 2 months ago - at 11/13/2025 06:51AM

Dear Valued Clients,

Our monitoring systems have detected an issue, and our team is actively working to restore services. We will provide updates as soon as more details become available.

If you need immediate assistance, please contact the Support Desk.

We’re on this,
The NCR Voyix Team

INVESTIGATING 2 months ago - at 11/13/2025 05:31AM

Dear Valued Clients,

Our monitoring systems have detected a temporary issue affecting NCR Voyix Online Ordering. Our team is actively investigating and taking immediate steps to restore full functionality.

We understand the critical role our services play in your operations and appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available.

We’re on this,
The NCR Voyix Team

INVESTIGATING 2 months ago - at 11/13/2025 05:28AM

Dear Valued Clients,

Our monitoring systems have detected a temporary issue affecting NCR Voyix Online Ordering. Our team is actively investigating and taking immediate steps to restore full functionality.

We understand the critical role our services play in your operations and appreciate your patience and understanding. Further updates will be provided as soon as more information becomes available.

We’re on this,
The NCR Voyix Team

Latest NCR Aloha outages

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Command Center Degraded performance in NUA - about 2 months ago

Red Cloud on Silver Essentials for Android - 3 months ago

Configuration Center degraded performance - 3 months ago

Aloha Online Ordering Impacted - Imaging - 3 months ago

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