Outage in NCR Voyix
Voyix Connect (f.k.a. Connected Payments) Degraded for Hospitality
Resolved MinorIncident Report
Summary AI Generated
NCR Voyix's Connected Payments service experienced degraded performance affecting hospitality operations for 2.9 hours. The company's monitoring systems detected the disruption and teams investigated the root cause before implementing a fix. Service stability was restored and confirmed through continued monitoring.
Dear Valued Clients,
We understand services have been disrupted and we are finding a solution to the issue.
Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.
We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 04/22/2026 02:07PM
We have monitored the environment and can confirm stability and normal operations.
Regards,
NCR Voyix
MONITORING
7 days ago - at 04/22/2026 12:34PM
We have implemented the fix and are seeing normal activity in the environment. We will continue to monitor to ensure this is resolved.
Regards,
NCR Voyix
IDENTIFIED
7 days ago - at 04/22/2026 12:08PM
We have identified the cause and are implementing the fix.
Regards,
NCR Voyix
INVESTIGATING
7 days ago - at 04/22/2026 11:14AM
We are continuing to investigate this issue.
INVESTIGATING
7 days ago - at 04/22/2026 11:13AM
Dear Valued Clients,
We understand services have been disrupted and we are finding a solution to the issue.
Our monitoring systems alerted us, and we are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.
We understand the critical role our services play in your operations and appreciate your patience and understanding.
We’re on this,
The NCR Voyix Team
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