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Outage in NCR Voyix

Catalog and Pocket Office is experiencing a degradation of service

Resolved Minor
June 03, 2026 - Started 9 days ago - Lasted about 4 hours
Official incident page

Incident Report

Dear Valued Clients, We understand services have been disrupted and we are finding a solution to the issue. We are experiencing a temporary issue affecting Catalog and Pocket Office (Mobile Back Office). We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available. We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 9 days ago - at 06/03/2026 08:24PM

Dear Valued Clients,

Thank you for your patience, services have been restored.

We have monitored the environment and continue to see no issues.

We understand the critical role our services play in your operations and appreciate you as our customer. Thank you for your continued trust in NCR Voyix. Please contact us with any questions or concerns.

Regards,
The NCR Voyix Team

MONITORING 9 days ago - at 06/03/2026 06:19PM

Dear Valued Clients,

We are now monitoring the environment as we have made the necessary changes to resolve the incident.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

Regards,
The NCR Voyix Team

IDENTIFIED 9 days ago - at 06/03/2026 04:46PM

Dear Valued Clients,

We appreciate your patience. We have identified the cause of this incident and are taking the necessary steps to resolve the issue.

We will continue to communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 9 days ago - at 06/03/2026 04:35PM

Dear Valued Clients,

We understand services have been disrupted and we are finding a solution to the issue.

We are experiencing a temporary issue affecting Catalog and Pocket Office (Mobile Back Office).

We are taking immediate action to restore services. We will communicate with you as quickly as possible, and details will be shared as they become available.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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