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Outage in NCR Voyix

Multiple NCR Voyix products degraded pefromance

Resolved Minor
May 24, 2026 - Started 20 days ago - Lasted about 5 hours
Official incident page

Incident Report

Dear Valued Clients, We are currently experiencing a temporary service disruption impacting the accessibility of NCR Voyix Freshop websites. Our monitoring systems have detected degraded performance, indicating that the platform is not operating at full capacity. The appropriate teams have been engaged and are actively working to restore services as quickly as possible. We will provide timely updates as more information becomes available and appreciate your patience during this time. Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this, The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 19 days ago - at 05/24/2026 08:05PM

Dear Valued Clients,

Our teams have confirmed, following comprehensive validation and extended monitoring, that all systems are fully operational. The issue has been successfully resolved, and platforms stability has been restored.

Thank You,
The NCR Voyix Team

MONITORING 19 days ago - at 05/24/2026 06:31PM

Dear Valued Clients,

Our teams have implemented the necessary corrective changes following the identification of additional issues. We will continue to closely monitor the systems to ensure that all services remain fully operational and perform as expected.

We recognize the critical importance of our services to your operations and sincerely appreciate your patience and understanding throughout this process.

The NCR Voyix Team

IDENTIFIED 19 days ago - at 05/24/2026 05:52PM

Dear Valued Clients,

Our teams are uncovering additional issues with systems and platforms. NCR Voyix teams are putting maximum efforts to resolve all the issues and restore systems functionality.

We're on this,
The NCR Voyix Teams,

MONITORING 19 days ago - at 05/24/2026 05:03PM

Dear Valued Clients,

Our teams are still monitoring systems and ensuring that systems are performing as expected.

Thank You,
The NCR Voyix Team

MONITORING 20 days ago - at 05/24/2026 03:44PM

Dear Valued Clients,

Our Teams have identified the issue and implemented necessary changes. We will monitor the system to ensure all systems are operational as expected.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

MONITORING 20 days ago - at 05/24/2026 03:44PM

Dear Valued Clients,

Our Teams have identified the issue and implemented necessary changes. We will monitor the system to ensure all systems are operational as expected.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 20 days ago - at 05/24/2026 03:40PM

Dear Valued Clients,

Our Teams have identified the issue and implemented necessary changes. We will monitor the system to ensure all systems are operational as expected.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 20 days ago - at 05/24/2026 03:35PM

Dear Valued Clients,

Our Teams have identified the issue and implemented necessary changes. We will monitor the system to ensure all systems are operational as expected.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

INVESTIGATING 20 days ago - at 05/24/2026 03:17PM

We are continuing to investigate this issue.

INVESTIGATING 20 days ago - at 05/24/2026 02:51PM

Dear Valued Clients,

We are currently experiencing a temporary service disruption impacting the accessibility of NCR Voyix Freshop websites.
Our monitoring systems have detected degraded performance, indicating that the platform is not operating at full capacity. The appropriate teams have been engaged and are actively working to restore services as quickly as possible.

We will provide timely updates as more information becomes available and appreciate your patience during this time.

Thank You: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this,
The NCR Voyix Team

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