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Outage in NCR Voyix

BSL Transaction Document Management – Degraded Performance

Resolved Minor
May 29, 2026 - Started 15 days ago - Lasted about 7 hours
Official incident page

Incident Report

Dear Valued Clients, We are experiencing a temporary issue affecting NCR Voyix BSL Transaction Document Management in the NAMER region. Our teams are taking immediate action to restore services. We will keep you informed as soon as possible, and further details will be shared as they become available. Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding. We’re on this. The NCR Voyix Team

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Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 05/29/2026 08:09PM

Dear Valued Clients,

We have monitored the system and can confirm that all tlogs have been processed.

As stated, there was no data loss with this incident.

Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

The NCR Voyix Team

MONITORING 15 days ago - at 05/29/2026 02:47PM

Dear Valued Clients,

We have made the necessary changes to restore NCR Voyix BSL Transaction Document Management in the NAMER region.

Please note that no data was lost however there may be a delay in some data being displayed in TDM while the system reprocesses the data that was sent.

We will continue to monitor the application.

We understand the critical role our services play in your operations and appreciate your patience and understanding.

Regards,

The NCR Voyix Team

IDENTIFIED 15 days ago - at 05/29/2026 02:00PM

Dear Valued Clients,

Our NCR Voyix teams have identified the issue and we are implementing necessary fixes.

Thank you for your patience and understanding. We recognize the critical role our services play in your operations and sincerely appreciate your continued support.

We’re on this.

Kind regards,

The NCR Voyix Team

We're on this,
The NCR Voyix Team

INVESTIGATING 15 days ago - at 05/29/2026 01:27PM

Dear Valued Clients,

We are experiencing a temporary issue affecting NCR Voyix BSL Transaction Document Management in the NAMER region.

Our teams are taking immediate action to restore services. We will keep you informed as soon as possible, and further details will be shared as they become available.

Thank you: We understand the critical role our services play in your operations and appreciate your patience and understanding.

We’re on this.

The NCR Voyix Team

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