Outage in Nebula

CallSwitchOne and PulseHD iOS Apps - Issues Receiving Calls

Resolved Major
December 10, 2024 - Started 11 months ago
Official incident page

Incident Report

This morning our engineers begun to investigate reports of calls not reaching users running our CallSwitch One and PulseHD apps mobile apps on iOS. We have identified the issue and are working to resolve with urgency, and will provide an update within the next 4 hours.

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Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 12/11/2024 08:45AM

After a successful monitoring period this incident is now resolved.

MONITORING 11 months ago - at 12/10/2024 03:42PM

Our engineers have implemented a fix and we're seeing calls receiving successfully on iOS devices, for both CallSwitchOne and PulseHD apps. We're continuing to monitor the situation and will close this incident as resolved in due course.

IDENTIFIED 11 months ago - at 12/10/2024 02:00PM

This morning our engineers begun to investigate reports of calls not reaching users running our CallSwitch One and PulseHD apps mobile apps on iOS. We have identified the issue and are working to resolve with urgency, and will provide an update within the next 4 hours.

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