Outage in Nebula

Degraded Performance on Dashboards and Apps - Calls Unaffected

Resolved Minor
October 17, 2025 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

Our team are investigating degraded performance across dashboards and softphone applications, including chat and presence. Calls and hardware functions are not affected, and all other services are fully operational. We're actively working to address and will update within 20 minutes.

Need to monitor Nebula outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 10/17/2025 03:59PM

This incident has been resolved.

MONITORING 6 days ago - at 10/17/2025 12:20PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 6 days ago - at 10/17/2025 11:22AM

Our team have identified the origin of the issue and are working to restore service ASAP.

INVESTIGATING 6 days ago - at 10/17/2025 11:00AM

Our team are investigating degraded performance across dashboards and softphone applications, including chat and presence. Calls and hardware functions are not affected, and all other services are fully operational.

We're actively working to address and will update within 20 minutes.

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook