This incident has been resolved.
The fix has been implemented and we're seeing service restored to all users. We'll continue to monitor closely for a period before marking this as resolved.
We have identified the issue and are implementing a fix. Service should be restored shortly.
Inbound calls and dashboards remain unaffected. We are investigating with urgency.
We're investigating reports of severe post dial delay on outbound calling. Will update in next 20 minutes.
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