Check if Nebula is down, official outages, user-reported issues, and outages map.
Nebula is undergoing maintenance
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 52 incidents since started monitoring Nebula status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Nebula outages and also issues that we're started by a spike in crowdsource reports.
Date | Incident | Duration |
---|---|---|
Oct 21, 2025
10:26 AM UTC
|
Minor
We're investigating issues with degraded performance on calls and dashboards for customers under ...
|
about 22 hours |
Oct 20, 2025
09:57 AM UTC
|
Minor
Our team are aware of issues with AWS affecting some services which this morning were limited to ...
|
about 9 hours |
Oct 17, 2025
11:00 AM UTC
|
Minor
Our team are investigating degraded performance across dashboards and softphone applications, inc...
|
about 5 hours |
Jul 30, 2025
09:54 AM UTC
|
Minor
We are currently investigating reports of the above on some accounts, and will provide further up...
|
about 22 hours |
Jul 14, 2025
08:25 AM UTC
|
Minor
For 5-10 minutes some accounts reported 5-10 seconds of post dial delay on inbound and outbound c...
|
about 7 hours |
Jul 11, 2025
10:56 AM UTC
|
Minor
Our team are investigating reports of issues with outbound calls and navigating dashboards. We wi...
|
about 4 hours |
Jul 10, 2025
07:50 AM UTC
|
Minor
We've identified an issue with logging into Call Queues via shortcode, and toggling Call Queue Av...
|
about 10 hours |
Jul 09, 2025
10:24 AM UTC
|
Minor
Our NOC are investigating reports of degraded performance across various elements of our platform...
|
about 22 hours |
Jul 08, 2025
08:54 AM UTC
|
Minor
Our team have identified an issue with the Users page of customer dashboards not loading. We are ...
|
about 3 hours |
Jun 20, 2025
07:48 AM UTC
|
Major
Our team are investigating reports of Hot Desking devices failing to log in, and new configuratio...
|
about 8 hours |
See what users are saying about Nebula issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
unable to make or receive calls at my practice.
Lukas - Not loading on tv or phone. “Unable to load page”.
Nicole - Pages have been loading as blank for days..
Rohan - Website does not load, but I get no errors.
IsDown aggregates scheduled maintenances for Nebula. Currently, there are 1 more maintenances scheduled.
Scheduled for October 23, 2025 at 06:00 PM UTC · until 09:00 PM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Component | Status |
---|---|
Core Network | MAINTENANCE |
Dashboard | OK |
Mobile Applications | OK |
Desktop Applications | OK |
Billing API | OK |
CallSwitch - Core Network | OK |
Customer Services | OK |
Google Cloud Platform Google Cloud DNS | OK |
Google Cloud Platform Google Compute Engine | OK |
Nebula is a comprehensive telecommunications platform that offers core network services, mobile and desktop applications, billing APIs, and customer support, integrated with Google Cloud infrastructure.
Monitoring Nebula since January 2025
Tracking 9 Nebula services and regions
16 incidents in 2025
IsDown is a status page aggregator that monitors if Nebula and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Nebula, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Nebula (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Nebula's 9 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nebula and other services.
IsDown checks Nebula official status page for major/minor outages or downtimes. A major outage is when Nebula experiences a critical issue that severely affects one or more services/regions. A minor incident is when Nebula experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Nebula outage, we send you an alert and update your dashboard and status page.
Nebula and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Nebula status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Nebula publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Nebula and all their 9 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Nebula but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
Start Monitoring for FreeNot only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Nebula and other services.
Start Monitoring for FreeIsDown integrates with 20+ tools. Connect the status of Nebula and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
Start Monitoring for FreeCreate a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Nebula down?'
Start Monitoring for FreeWhile Downdetector relies on user-submitted reports to detect Nebula outages, IsDown monitors Nebula's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
Features |
![]() |
Downdetector |
---|---|---|
Official Nebula status page monitoring with real-time incident details. | ||
Monitor 4,522+ services including Nebula in a single dashboard. | ||
Instant Nebula outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
Combined monitoring of Nebula official status and user-reported issues. | ||
Maintenance feed for Nebula | ||
Granular alerts filtering by Nebula components and regions. |
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Nebula is down. You can check Nebula status and incident details on the top of the page. IsDown continuously monitors Nebula official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Nebula seems to be having problems. You can check Nebula status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Yes, there is an ongoing outage. You can check the details on the top of the page.
Yes, Nebula might be slow has there's an ongoing outage. You can check the details on the top of the page.
IsDown monitors the Nebula official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Nebula last outage was on October 21, 2025 with the title "Degraded performance on calls and dashboard access"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Nebula and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Nebula is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Nebula's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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