Outage in Nebula

Issues logging into apps and dashboards

Resolved Minor

January 23, 2026 - Started 23 days ago - Lasted 22 minutes
Official incident page

Incident Report

We're investigating an issue with accessing apps and dashboards and are investigating with priority.

Components affected

Nebula Core Network Nebula Dashboard Nebula Mobile Applications Nebula Desktop Applications

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Latest Updates ( sorted recent to last )

RESOLVED 23 days ago - at 01/23/2026 10:03AM

This incident has been marked as resolved. There was momentary interruption to some accounts while our auto-scaling measures kicked in due to run rate traffic peaking this morning. Service for all accounts were restored automatically by our redundancy measures, and the configuration of this auto-scaling service has been updated to ensure no service impact in future cases. We apologise for the brief disruption caused.

MONITORING 23 days ago - at 01/23/2026 09:50AM

Traffic has been restored to normal by our automated measures and we are still investigating.

IDENTIFIED 23 days ago - at 01/23/2026 09:45AM

We're investigating an issue with accessing apps and dashboards and are investigating with priority.

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Calls continuing to ring after pickup and audio disruption on some accounts. - about 2 months ago

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