Outage in Nebula
Issues with desktop app and online portal access.
Resolved MajorIncident Report
We're investigating reports of issues logging into our desktop apps and online portals. Calls and all other services remain unaffected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 03/18/2026 02:28PM
This incident has been resolved.
MONITORING
about 1 month ago - at 03/18/2026 09:45AM
Desktop App access should also be restored. Users should restart their apps if access does not resume automatically.
IDENTIFIED
about 1 month ago - at 03/18/2026 09:42AM
Dashboards should be restored. Apps will follow shortly as systems are reinitialised.
IDENTIFIED
about 1 month ago - at 03/18/2026 09:39AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 1 month ago - at 03/18/2026 09:32AM
We're investigating reports of issues logging into our desktop apps and online portals. Calls and all other services remain unaffected.
Latest Nebula outages
Delay on outbound calls connecting - about 1 month ago
Brief interruption on apps, dashboards - 3 months ago
Issues logging into apps and dashboards - 3 months ago
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