Outage in Neo4j Aura
Data science feature on AuraDS , AuraDSE and Aura Professional tiers - Native projection affected.
Resolved MinorIncident Report
Impact is that currently it is not possible to load data into GDS via native projection.
Customers using Aura Graph Analytics are not impacted.
We have identified a packaging issue with the latest release of Aura.
Our engineering team is working on a fix.
Components affected
Neo4j Aura AuraDS Enterprise on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on GCP (*.databases.neo4j.io) Neo4j Aura AuraDS Enterprise on GCP (*.databases.neo4j.io) Neo4j Aura AuraDS on AWS (*.databases.neo4j.io) Neo4j Aura AuraDS Enterprise on AWS (*.databases.neo4j.io) Neo4j Aura AuraDS on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on AWS (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on Azure (*.databases.neo4j.io) Neo4j Aura AuraDS on GCP (*.databases.neo4j.io)Trusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 01/16/2026 07:36PM
All instances should have the fix applied and if not it should be in the next 60 minutes
MONITORING
3 months ago - at 01/16/2026 05:07PM
The fix is currently rolling out to production. We will update you upon completion
IDENTIFIED
3 months ago - at 01/16/2026 03:13PM
Our teams have a fix and initiated the work to get it ready to roll-out.
No current ETA available.
We will keep you updated soon.
IDENTIFIED
3 months ago - at 01/16/2026 02:25PM
Impact is that currently it is not possible to load data into GDS via native projection.
Customers using Aura Graph Analytics are not impacted.
We have identified a packaging issue with the latest release of Aura.
Our engineering team is working on a fix.
Latest Neo4j Aura outages
Console is not available - about 2 months ago
Subset of MERGE queries lead to setting unexpected property values - about 2 months ago
Middle East Availability - AWS - about 2 months ago
Limited set of queries impacted by Cypher 25 issue - 3 months ago
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