Outage in Neo4j Aura
Limited set of queries impacted by Cypher 25 issue
Resolved MinorIncident Report
We have identified an issue that may affect a limited set of Cypher 25 queries for AuraDB Free, Professional and AuraDS.
This may affect:
- Queries using the conditional query WHEN in combination with a non-grouping aggregation over null values result in an incorrect number of rows returned.
- Queries using NEXT can produce an unexpected variable not defined error in some instances.
We are actively working on a fix and will update this page as more information becomes available.
Components affected
Neo4j Aura AuraDB Free (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on AWS (*.databases.neo4j.io) Neo4j Aura AuraDS on AWS (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on Azure (*.databases.neo4j.io) Neo4j Aura AuraDS on Azure (*.databases.neo4j.io) Neo4j Aura AuraDB Professional on GCP (*.databases.neo4j.io) Neo4j Aura AuraDS on GCP (*.databases.neo4j.io)Need to monitor Neo4j Aura outages?
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 01/27/2026 03:58PM
The fix has been fully deployed to all impacted instances. This incident is now resolved.
MONITORING
7 days ago - at 01/27/2026 02:51PM
We are continuing to monitor the situation at this time.
MONITORING
7 days ago - at 01/27/2026 11:10AM
The fix has rolled out to the affected components, we are now monitoring the situation at this time.
IDENTIFIED
7 days ago - at 01/27/2026 09:50AM
We are rolling out the fix and will update you when this is completed.
IDENTIFIED
8 days ago - at 01/27/2026 01:37AM
We have identified a solution for this issue and will be rolling out in Aura. Once the update has been deployed we will update this tatus page.
IDENTIFIED
8 days ago - at 01/26/2026 07:26PM
We have identified an issue that may affect a limited set of Cypher 25 queries for AuraDB Free, Professional and AuraDS.
This may affect:
- Queries using the conditional query WHEN in combination with a non-grouping aggregation over null values result in an incorrect number of rows returned.
- Queries using NEXT can produce an unexpected variable not defined error in some instances.
We are actively working on a fix and will update this page as more information becomes available.
Latest Neo4j Aura outages
Data science feature on AuraDS , AuraDSE and Aura Professional tiers - Native projection affected. - 18 days ago
Pause / Resume / Destroy operations failing - 3 months ago
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