Outage in Neo4j Aura
Middle East Availability - AWS
Minor
March 02, 2026 - Started 2 days ago
Official incident page
Official incident page
Incident Report
We are aware of issues in the Middle East regions via our cloud partner AWS, affecting AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain).
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.
Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 15 hours ago - at 03/04/2026 10:10AM
We continue to monitor the situation in the affected AWS Middle East regions.
The latest information from AWS is available at: https://health.aws.amazon.com/health/status
We will provide additional updates as more information becomes available. Please review the AWS recommendation on the website above.
IDENTIFIED
1 day ago - at 03/03/2026 10:43PM
We continue to monitor the situation in the affected AWS Middle East regions.
The latest information from AWS is available at: https://health.aws.amazon.com/health/status
We will provide additional updates as more information becomes available. Please review the AWS recommendation on the website above.
IDENTIFIED
1 day ago - at 03/03/2026 03:26PM
We continue to monitor the situation in the affected AWS Middle East regions.
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We will provide additional updates as soon as more information becomes available.
IDENTIFIED
2 days ago - at 03/03/2026 06:19AM
We continue to monitor the situation in the affected AWS Middle East regions.
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We will provide additional updates as soon as more information becomes available.
IDENTIFIED
2 days ago - at 03/02/2026 07:55PM
We are aware of issues in the Middle East regions via our cloud partner AWS, affecting AWS me-central-1 (United Arab Emirates) and AWS me-south-1 (Bahrain).
The most up-to-date information from AWS is available at: https://health.aws.amazon.com/health/status
We are actively working to limit the impact on the Aura service. However, customers should expect that new deployments in the affected regions may be impaired. Additionally, existing services deployed in these regions may experience reduced availability.
Customers with services in these or nearby regions who are concerned about potential operational impact are encouraged to contact Neo4j Customer Support through the usual channels. Our team is available to advise and assist as needed.
Latest Neo4j Aura outages
Limited set of queries impacted by Cypher 25 issue - about 1 month ago
Data science feature on AuraDS , AuraDSE and Aura Professional tiers - Native projection affected. - about 2 months ago
Pause / Resume / Destroy operations failing - 4 months ago
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