Outage in Neon Fundraise
System Slowdown
Resolved Major
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Outage Details
We are seeing a system slowdown. We’re actively working speed things up.
Components affected
Neon Fundraise Automation Neon Fundraise Registrations Neon Fundraise Reporting Neon Fundraise Recurring Plans Processing Neon Fundraise Sprocket API Neon Fundraise Donations Neon Fundraise Management interfaces Neon Fundraise Site BuilderLatest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 03/25/2025 09:20PM
This incident has been resolved.
MONITORING
3 months ago - at 03/25/2025 06:57PM
We have restarted the system, after which sites are now fully operational.
INVESTIGATING
3 months ago - at 03/25/2025 04:07PM
We are currently investigating this issue.
IDENTIFIED
3 months ago - at 03/25/2025 02:49PM
We are seeing a system slowdown. We’re actively working speed things up.
Latest Neon Fundraise outages
Team captains cannot be created - about 1 month ago
Recurring Charges Not Running - 2 months ago
Server Maintenance - 4 months ago
System Inaccessible or slow - 5 months ago
Reports of System Slowness - 8 months ago
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