Outage in Neon Fundraise
Team captains cannot be created
Resolved MinorIncident Report
Due to an update merged in last night's release, team captains cannot be created, neither through the front end registration form, nor through the Admin. This also means users cannot create teams through the registration form. The team has identified the issue and is preparing a fix to release tonight.
Components affected
Neon Fundraise RegistrationsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
12 months ago - at 05/07/2025 11:20AM
This incident has been resolved.
IDENTIFIED
12 months ago - at 05/06/2025 04:44PM
Due to an update merged in last night's release, team captains cannot be created, neither through the front end registration form, nor through the Admin. This also means users cannot create teams through the registration form. The team has identified the issue and is preparing a fix to release tonight.
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