Outage in Neon One

Delay in Some Credit Card Processing

Resolved Minor
April 08, 2024 - Started 8 months ago - Lasted about 21 hours
Official incident page

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Outage Details

We are aware of a potential delay in some credit cards processing. You may see credit cards remain in the Pending status for longer than usual. We will continue to monitor the situation and post updates as we learn more.
Components affected
Neon One Neon Pay
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 04/09/2024 03:17PM

This issue has been resolved. Charges are processing normally.

MONITORING 8 months ago - at 04/08/2024 06:43PM

We are aware of a potential delay in some credit cards processing. You may see credit cards remain in the Pending status for longer than usual.

We will continue to monitor the situation and post updates as we learn more.

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