Outage in Neon One

Neon CRM API v2.8: 500 Errors

Resolved Minor
September 16, 2024 - Started 3 months ago - Lasted 42 minutes
Official incident page

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Outage Details

We are investigating reports of errors when sending GET requests via the Neon CRM API. These issues only seem to be affecting the most recent version, API v2.8, and can be avoided by including the header NEON-API-VERSION: 2.7 when sending requests.
Components affected
Neon One Neon CRM
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/16/2024 10:40PM

A server issue resulting in errors when sending API requests in v2.8 has been resolved. Please contact our Support team if you encounter any further errors.

INVESTIGATING 3 months ago - at 09/16/2024 09:59PM

We are investigating reports of errors when sending GET requests via the Neon CRM API.

These issues only seem to be affecting the most recent version, API v2.8, and can be avoided by including the header NEON-API-VERSION: 2.7 when sending requests.

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