Outage in Neon One

Neon CRM 502 (Bad Gateway) Errors

Resolved Minor
October 01, 2024 - Started 2 months ago - Lasted 43 minutes
Official incident page

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Outage Details

We are aware of some users encountering 502 (Bad Gateway) errors when accessing Neon CRM pages, and are actively investigating.
Components affected
Neon One Neon CRM
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 10/01/2024 07:15PM

502 (Bad Gateway) errors should no longer be encountered on Neon CRM pages. We believe the issue to have originated with Amazon Web Services. If you encounter any further errors, please contact our Support team.

INVESTIGATING 2 months ago - at 10/01/2024 06:53PM

We are aware of some users encountering 502 (Bad Gateway) errors when accessing Neon CRM pages, and are actively investigating.

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