Outage in Neto
Investigating Reports of Unsent Marketing Emails
Resolved MinorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
IDENTIFIED
about 4 years ago - at 03/28/2022 07:35AM
One of the SMTP servers dedicated to sending emails has had a period of grey-listing. There is a process for emails to retry however if retries fail the process will stop. Not all mail is affected though there are some important non marketing email messages sent via this server.
If your site has any impact please reach out to our Support Team.
INVESTIGATING
about 4 years ago - at 03/27/2022 11:14PM
We are currently investigating this issue.
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