Outage in Neto

Platform Disruption

Resolved Major

June 21, 2022 - Started almost 4 years ago - Lasted 41 minutes
Official incident page

Incident Report

Our engineers are investigating a potential service interruption to Maropost stores. We'll continue to update as we investigate. Thanks for your patience and understanding.

Components affected

Neto Carrier Labelling Integrations Neto Batch Processing Neto Channel Modules Neto Pick 'n' Pack Neto Help & Support Knowledge Base Neto Support Call Centre Neto Upstream Provider Neto Point Of Sale Registers Neto Connect Modules Neto Payment Methods Neto Merchant Store Fronts Neto Control Panel

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Latest Updates ( sorted recent to last )

MONITORING almost 4 years ago - at 06/21/2022 07:25AM

Cloud Flare has implemented a fix and services are returning to normal. Our team is continuing to monitor the situation. For more information:
https://www.cloudflarestatus.com/

IDENTIFIED almost 4 years ago - at 06/21/2022 07:09AM

The issue has been identified as a wide spread outage from one of our upstream providers, Cloud Flare. They are currently in the process of implementing a fix.

Thanks for your patience and understanding.

INVESTIGATING almost 4 years ago - at 06/21/2022 06:46AM

Our engineers are investigating a potential service interruption to Maropost stores. We'll continue to update as we investigate. Thanks for your patience and understanding.

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