Outage in Neto

Maropost Commerce Disruption

Resolved Major
May 14, 2024 - Started over 1 year ago - Lasted about 3 hours
Official incident page

Incident Report

We are receiving reports of sites showing "We will be back shortly". Our Development Team are investigating now
Components affected
Neto Merchant Store Fronts Neto Control Panel Neto Point Of Sale Registers Neto Batch Processing
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/14/2024 10:07AM

The issue has been resolved and services are operating as normal.

MONITORING over 1 year ago - at 05/14/2024 09:01AM

Services have returned to normal. We will continue to monitor the situation.

MONITORING over 1 year ago - at 05/14/2024 08:25AM

We are receiving reports of services returning back to normal. We are continuing to monitor the situation.

IDENTIFIED over 1 year ago - at 05/14/2024 08:15AM

Our Development Team is actively working to resolve the issue as soon as possible.

IDENTIFIED over 1 year ago - at 05/14/2024 07:36AM

We have identified the issue, our Development Team is working to resolve the issue as soon as possible.

INVESTIGATING over 1 year ago - at 05/14/2024 07:09AM

We are receiving reports of sites showing "We will be back shortly". Our Development Team are investigating now

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