Outage in Neto

Degraded Performance - Batch Processes

Resolved Minor

November 18, 2024 - Started about 1 year ago - Lasted about 5 hours
Official incident page

Incident Report

We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.

Components affected

Neto Batch Processing

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 11/18/2024 05:27AM

The issue has been resolved, and services are operating as normal. We are continuing to monitor the situation.

MONITORING about 1 year ago - at 11/18/2024 03:33AM

Our team has deployed a fix and is closely monitoring the situation to ensure performance returns to optimal levels. If you continue to experience any issues, please reach out to our support team.

IDENTIFIED about 1 year ago - at 11/18/2024 02:40AM

We have identified the issue, our Development Team is working to resolve the issue as soon as possible. Please continue to refresh this page or subscribe for updates.

INVESTIGATING about 1 year ago - at 11/18/2024 12:40AM

We are receiving reports that some merchants are experiencing intermittent issues with batch processes in their systems. Our Development Team are investigating now.

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