Outage in Neto

Intermittent Slowness - Control Panel and Web Store

Resolved Minor
December 11, 2024 - Started 11 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 03:31AM

The issue has been resolved and services are operating as normal.

MONITORING 11 days ago - at 12/11/2024 03:01AM

Services are returning back to normal. We are continuing to monitor the situation.

IDENTIFIED 11 days ago - at 12/11/2024 02:58AM

We have identified the issue, and our Development Team is actively working on a fix.

INVESTIGATING 11 days ago - at 12/11/2024 02:39AM

We have received reports of intermittent slowness affecting the control panel and website for some merchants, leading to timeout errors. Our Development Team is actively investigating the issue.

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