Outage in Neto

Shipping and Tracking API Degradation - Australia Post

Resolved Minor
August 04, 2025 - Started 4 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Australia Post is currently experiencing intermittent technical issues affecting lodgement, pricing, and label printing services, and their team is working to resolve them. You can monitor the incident directly on their status page here: https://status.developers.auspost.com.au/incidents/zt20slq1205f
Components affected
Neto Merchant Store Fronts Neto Control Panel Neto Connect Modules Neto Payment Methods Neto Carrier Labelling Integrations Neto Batch Processing Neto Channel Modules Neto Pick 'n' Pack
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/04/2025 12:38AM

Australia Post has provided an update that a fix has been implemented and they are monitoring the results but are indicating the incident is resolved.

INVESTIGATING 4 days ago - at 08/03/2025 11:23PM

Australia Post is currently experiencing intermittent technical issues affecting lodgement, pricing, and label printing services, and their team is working to resolve them.

You can monitor the incident directly on their status page here: https://status.developers.auspost.com.au/incidents/zt20slq1205f

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