Outage in Neto

Shipping and Tracking API Degradation - Australia Post

Resolved Minor
August 03, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Australia Post is currently experiencing intermittent technical issues affecting lodgement, pricing, and label printing services, and their team is working to resolve them. You can monitor the incident directly on their status page here: https://status.developers.auspost.com.au/incidents/zt20slq1205f
Components affected
Neto Merchant Store Fronts Neto Control Panel Neto Connect Modules Neto Payment Methods Neto Carrier Labelling Integrations Neto Batch Processing Neto Channel Modules Neto Pick 'n' Pack

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/04/2025 12:38AM

Australia Post has provided an update that a fix has been implemented and they are monitoring the results but are indicating the incident is resolved.

INVESTIGATING 3 months ago - at 08/03/2025 11:23PM

Australia Post is currently experiencing intermittent technical issues affecting lodgement, pricing, and label printing services, and their team is working to resolve them.

You can monitor the incident directly on their status page here: https://status.developers.auspost.com.au/incidents/zt20slq1205f

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