Outage in Netskope
Service Impact to BWAN Management UI - Specific MPs
Resolved MajorIncident Report
Summary AI Generated
Netskope's Borderless WAN Management UI experienced a major outage lasting approximately 3.5 hours, impacting specific management plane data centers across SIN2, FR4, AM2, RUH1, and ZUR2 regions. The incident was identified and investigated, with a fix implemented roughly two hours into the event. The issue was successfully mitigated and returned to monitoring status by October 8, 2026.
We are investigating a service impacting incident affecting certain management plane data centers including SIN2, FR4, AM2, RUH1, and ZUR2 for the following service(s) Borderless WAN Management. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Borderless WAN ManagementTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
MITIGATED
6 days ago - at 10/08/2026 06:23PM
The issue has been mitigated, we are continuing to monitor the results.
MONITORING
6 days ago - at 10/08/2026 05:29PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
6 days ago - at 10/08/2026 03:29PM
We are currently investigating this issue.
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