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Outage in Netskope

Service Impact to FRA2 Data Center.

Resolved Major
October 09, 2026 - Started 5 days ago - Lasted about 4 hours
Official incident page

Incident Report

Summary AI Generated

**Netskope experienced a major service incident at the FRA2 data center affecting the Management Console WebUI.** The incident lasted approximately 4 hours, during which users were unable to access the management interface. The issue was mitigated and placed under continued monitoring.

We are investigating a service impacting incident at the FRA2 datacenter(s) for the following service(s) Management Console WebUI. Additional details on the scope of impact are currently being assessed and will be provided within the support portal once an article is provided.
Components affected
Netskope Management Console WebUI

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Latest Updates ( sorted recent to last )
MITIGATED 5 days ago - at 10/09/2026 10:07AM

The issue has been mitigated, we are continuing to monitor the results.

INVESTIGATING 5 days ago - at 10/09/2026 09:42AM

We are currently investigating this issue.

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