Outage in New Zealand Internet Exchange

[OUTAGE] CHC-IX | RS1 Down

Resolved Major

October 23, 2025 - Started 4 months ago - Lasted about 5 hours
Official incident page

Incident Report

CHC-IX RS1 has encountered a hardware issue causing a crash, replacement hardware is on its way to restore the server. RS2 is unaffected.

Components affected

New Zealand Internet Exchange CHC-IX

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 10/24/2025 02:49AM

RS1 is restored after some troubleshooting firmware issues of the new hardware.

IDENTIFIED 4 months ago - at 10/23/2025 11:50PM

ETA for restoration is ~1hr

IDENTIFIED 4 months ago - at 10/23/2025 10:21PM

CHC-IX RS1 has encountered a hardware issue causing a crash, replacement hardware is on its way to restore the server. RS2 is unaffected.

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